Meet Jerry The Customer Service Bot

The AI assistant that knows every product in your Shopify store, tracks every order, handles returns, speaks 8 languages with voice chat, and never takes a day off.

Try Free Demo →

7-day free trial. No credit card until day 8.

🤖
Jerry The Customer Service Bot Online · Typically replies instantly
Do you have any red dresses under $60?
I found 3 red dresses in your price range! Here's my top pick:
Sunset Midi Wrap Dress
$54.99
Crimson red · XS-XL · Free shipping over $50
What about in a size medium?
The medium is in stock and ready to ship! Would you like me to help with anything else?
<2s
Response Time
24/7
Always On
8
Languages
100%
Shopify Native
What Jerry The Customer Service Bot Can Do

A complete AI employee, not a chatbot

Jerry The Customer Service Bot doesn't use scripted responses. It understands natural language, searches your real product data, and gives customers genuinely helpful answers.

Core Capability

Semantic Product Search

Jerry The Customer Service Bot syncs your entire Shopify catalog and builds a semantic understanding of every product. Customers can search using natural language, not just keywords.

  • Understands vague queries: "something for the beach under $50"
  • Extracts price, size, colour, material, and occasion automatically
  • Category intelligence: "shoes" also finds boots, sneakers, sandals
  • Follow-up detection: "show me more like that" continues the search
  • Real-time inventory - only recommends products that are in stock
Example Conversation
Customer:
"I need a warm jacket for hiking, nothing too expensive"

Jerry The Customer Service Bot:
"I found 4 jackets perfect for hiking! Here's my top pick - the Alpine Trail Fleece at $89. It's water-resistant, rated to -5°C, and available in your size. Want to see the others?"
Post-Purchase

Order Tracking & WISMO

"Where Is My Order?" is the #1 support query for e-commerce. Jerry The Customer Service Bot handles it instantly by connecting directly to your Shopify orders, shipping data, and fulfilment status.

  • Real-time order status from Shopify Admin API
  • Shipping carrier tracking with delivery estimates
  • Proactive updates when fulfilment status changes
  • Handles multi-item orders with partial shipments
  • No more "let me check" - customers get answers in seconds
Example Conversation
Customer:
"Where's my order #4821?"

Jerry The Customer Service Bot:
"Your order #4821 shipped on March 5 via USPS. Tracking shows it's currently in transit and estimated delivery is March 10. Here's your tracking link."
Support Automation

Returns, Refunds & Policy Queries

Jerry The Customer Service Bot knows your store's return policy, checks eligibility windows, and guides customers through the process - reducing your support team's workload dramatically.

  • Explains your return policy in plain language
  • Checks if items are within the return window
  • Initiates returns and refunds through Shopify
  • Handles exchanges and store credit options
  • Processes refund webhooks and notifies customers
Example Conversation
Customer:
"I want to return the blue sweater from last week"

Jerry The Customer Service Bot:
"I can see your order from March 2. The blue sweater is within your 30-day return window. Would you like a full refund to your original payment method, or would you prefer store credit?"
Accessibility

Voice Chat & Multi-Language

Jerry speaks to every customer in their language. Voice chat powered by OpenAI TTS with per-store language configuration from the dashboard.

  • Speech-to-text: customers can talk instead of type
  • Text-to-speech: Jerry reads responses aloud via OpenAI TTS
  • 8 languages: English, Spanish, French, German, Italian, Portuguese, Hindi, Thai
  • Per-store language settings from the merchant dashboard
Voice + Multilingual
Customer (Spanish):
"¿Tienen vestidos rojos?"

Jerry The Customer Service Bot:
"¡Sí! Tenemos 3 vestidos rojos disponibles. El más popular es el Sunset Wrap Dress a $54.99. ¿Te gustaría ver los detalles?"

🎤 Voice input detected · responding in Spanish
Business Intelligence

Revenue Attribution & Analytics

Jerry The Customer Service Bot doesn't just answer questions - it drives revenue. Jerry is trained to cross-sell and up-sell based on the customer's cart and browsing context. Track exactly which conversations lead to purchases and measure the ROI of every interaction.

  • 24-hour attribution window - links conversations to sales
  • Per-conversation revenue tracking via Shopify order webhooks
  • Resolution tracking - see how many queries Jerry solves
  • Usage dashboard with conversations, resolutions, and revenue
  • Know exactly how much revenue Jerry The Customer Service Bot generates
  • Trained to cross-sell and up-sell based on cart and browsing context
Dashboard Preview
847
Conversations
94%
Resolved
$12.4k
Revenue Attributed
1.8s
Avg Response
Human Handoff

Smart Escalation & Sentiment Detection

Jerry The Customer Service Bot knows when to step aside. Built-in sentiment analysis detects frustrated, angry, or vulnerable customers and seamlessly escalates to your human team - with full context.

  • Real-time sentiment tracking across the conversation
  • Automatic escalation on negative sentiment thresholds
  • VIP customer detection and priority routing
  • Keyword-based escalation for legal/safety concerns
  • Full conversation history handed to your support team
Escalation Example
Customer (frustrated):
"This is ridiculous, I've been waiting 3 weeks for my order and nobody is helping me!"

Jerry The Customer Service Bot:
"I completely understand your frustration and I'm sorry about the delay. I'm connecting you with a member of our support team right now so they can resolve this for you personally."

🚨 Escalated - negative sentiment detected · context forwarded
Everything Included

The complete feature set

Every plan includes the full Jerry The Customer Service Bot platform. No features locked behind paywalls.

🔍 AI Intelligence

  • ✓ Semantic product search (not keyword-based)
  • ✓ Natural language understanding
  • ✓ Intent classification (search, track, return, etc.)
  • ✓ Entity extraction (price, size, colour, material)
  • ✓ Category groups (shoes → boots, sneakers, sandals)
  • ✓ Follow-up detection ("show me more like that")
  • ✓ Conversation context memory
  • ✓ Sentiment analysis & frustration detection

🛒 Shopify Integration

  • ✓ One-click OAuth install
  • ✓ Full product catalog sync
  • ✓ Real-time product webhooks (add/update/delete)
  • ✓ Order tracking via Admin API
  • ✓ Returns & refund processing
  • ✓ Order creation webhooks for attribution
  • ✓ Multi-store support
  • ✓ Inventory-aware recommendations

🛡 Platform & Security

  • ✓ WonderwallAi prompt injection firewall
  • ✓ Data leak prevention (PII, API keys)
  • ✓ Topic enforcement (stays on-topic)
  • ✓ Voice chat (speech-to-text & text-to-speech)
  • ✓ 8 language support
  • ✓ Revenue attribution dashboard
  • ✓ Smart escalation to human agents
  • ✓ Embeddable widget (shadow DOM isolated)
How It Works

Jerry The Customer Service Bot goes live in minutes

No code required. Jerry The Customer Service Bot connects to your Shopify store and starts learning your catalog immediately.

1

Install

Add Jerry The Customer Service Bot to your Shopify store with one click. OAuth handles everything - no API keys, no code.

2

Sync

Jerry The Customer Service Bot automatically syncs your entire product catalog, collections, pricing, and inventory into its semantic search engine.

3

Go Live

The chat widget appears on your storefront. Jerry The Customer Service Bot starts handling customer queries instantly. Monitor performance from your dashboard.

4

Earn

Watch Jerry The Customer Service Bot resolve support tickets, cross-sell and up-sell products, and drive measurable revenue - visible in your attribution dashboard.

Enterprise Security

Jerry The Customer Service Bot is protected

Every conversation is protected by WonderwallAi - an open-source AI firewall with 4 layers of defence. Jerry The Customer Service Bot can't be jailbroken, tricked into leaking data, or abused as a free coding assistant.

🛡
Prompt Injection Defence 4-layer WonderwallAi pipeline blocks jailbreak attempts in under 2ms. Semantic routing, LLM sentinel, and canary tokens working together.
🔒
Data Leak Prevention API keys, PII, credentials, and sensitive data are caught and redacted before they ever leave Jerry The Customer Service Bot's response pipeline.
📋
Topic Enforcement Jerry The Customer Service Bot stays on-topic. E-commerce topics only - no one can abuse it as a general-purpose AI or extract system prompts.
🔐
JWT Authentication Every WebSocket connection is authenticated with a signed JWT. Rate limiting, IP limits, and input sanitisation protect against abuse.

Powered by WonderwallAi - open-source AI firewall with 59 passing tests.

Pricing

Simple, transparent pricing

Flat monthly rate. $0.25 per AI resolution. No hidden fees. No revenue share. Jerry costs less than a single support ticket at most competitors.

Early Bird: 50% off forever Lock in half-price for life. Limited to the first 136 customers.
136 spots left
50% OFF
Starter
For growing Shopify stores
$49/mo
$49$24.50 USD/mo
+ $0.25/resolution
  • ✓ 500 conversations/month
  • ✓ Full product catalog sync
  • ✓ Order tracking & returns
  • ✓ Voice chat & 8 languages
  • ✓ AI security (WonderwallAi)
50% OFF
Growth
For scaling stores
$149/mo
$149$74.50 USD/mo
+ $0.25/resolution
  • ✓ Unlimited conversations
  • ✓ Everything in Starter
  • ✓ Revenue attribution dashboard
  • ✓ Priority support
  • ✓ Custom brand voice training
50% OFF
Scale
For high-volume stores
$499/mo
$499$249.50 USD/mo
+ $0.25/resolution
  • ✓ Everything in Growth
  • ✓ Dedicated account manager
  • ✓ Custom escalation workflows
  • ✓ Advanced analytics dashboard

Put Jerry The Customer Service Bot to work

Jerry The Customer Service Bot handles the support. You focus on growing your business.

7-day free trial. No credit card until day 8.

Start Your Free Trial

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